McKinsey predicts that automation can reduce the cost of the claims journey by up to 30%. Much of the claims process in traditional insurance companies require hours of manual effort by employees. SalesHero’s AI automation platform removes these repetitive processes, reducing the cost of processing claims.
Business automation tools cut the manual data entry tasks down by porting over customer data from submitted claim forms into the CRM or database through field mapping. For printed forms, once a form is scanned and digitized, SalesHero can virtually scan and port that information into the database as well.
When it comes to the distribution of claims, SalesHero can pull information from the claim form and route it to the appropriate department or representative. This could be by type (e.g. auto, home, renters) or claim cash amount.