Cross-sell & Upsell Recommendations
Technology companies spend nearly $395 on average to acquire a new customer (Propeller CRM). To cut customer acquisition costs (CAC) companies can cross-sell and upsell other products to existing customers.
SalesHero can identify opportunities for sales reps to cross-sell or upsell different products to a customer that is already using their technology. The SalesHero platform can assess a current customer’s data and business needs and compare them to others who have a similar profile. It then alerts the sales rep of this cross-sell opportunity. This is much like the “customers who viewed this item also bought” feature online retailers use.
This lowers CAC and increases deal size. Companies using SalesHero to augment sales rep’s decision making see between a 5 – 10% uplift in revenue.